Real time payments restricted at CBA

CBA's $1.1 billion core modernisation programme's much vaunted real-time banking capability is now up and running for retail customers, with business clients set to follow suit later this year. But.. read more

CBA years ahead of rivals on IT

Australian banks planning to play catch up with the Commonwealth Bank over core systems' modernisation could be in for a rude shock, according to the programme manager Dave Curran. read more

Faster service for angry callers

Having enrolled 130,000 customers for its biometric voice authentication system, which can identify callers by the sound of their voices, National Australia Bank is now considering exploring "mood m.. read more

IT overhaul working for CBA

Commonwealth Bank's core computer systems overhaul has ballooned by A$370 million into a $1.1 billion project and has been extended by at least nine months. read more

IBM to manage central processing for NAB

National Australia Bank has signed a multi-year deal with IBM likely to run to hundreds of millions of dollars over the next few years. This will see the computing giant take over the bank's central.. read more

NAB website often slow

As if it hadn't had enough bad news, NAB has racked up another set of poor numbers, coming in at the bottom of the Big Four banks for website performance. read more

Compensation process started at NAB

By 9pm on Monday night, National Australia Bank was claiming most customers' payments which went AWOL following a core computer failure last week were available in their accounts. read more

Woolworths under-prepared for PCI deadline

Organisations which process large volumes of credit card transactions have just a month before the new Payment Card Industry standards come into force - but Woolworths is yet to fully comply with ev.. read more

Prolonged payments pain at NAB

The failure of a second file batch from Thursday night's payments, and the confused response to the Wednesday failure, continue to create headaches for NAB operational staff at the start of the work.. read more