Real time payments restricted at CBA 15 March 2011 5:54PM CBA's $1.1 billion core modernisation programme's much vaunted real-time banking capability is now up and running for retail customers, with business clients set to follow suit later this year. But.. read more
CBA years ahead of rivals on IT 15 March 2011 5:50PM Australian banks planning to play catch up with the Commonwealth Bank over core systems' modernisation could be in for a rude shock, according to the programme manager Dave Curran. read more
Faster service for angry callers 11 March 2011 5:53PM Having enrolled 130,000 customers for its biometric voice authentication system, which can identify callers by the sound of their voices, National Australia Bank is now considering exploring "mood m.. read more
IT overhaul working for CBA 10 February 2011 5:07PM Commonwealth Bank's core computer systems overhaul has ballooned by A$370 million into a $1.1 billion project and has been extended by at least nine months. read more
IBM to manage central processing for NAB 17 December 2010 5:44PM National Australia Bank has signed a multi-year deal with IBM likely to run to hundreds of millions of dollars over the next few years. This will see the computing giant take over the bank's central.. read more
Clyne cites three reasons for November payments breakdown 17 December 2010 5:40PM National Australia Bank CEO Cameron Clyne yesterday provided additional detail about the events which led to the bank's major computing failure in late November, revealing exactly how vulnerable ban.. read more
NAB website often slow 06 December 2010 5:53PM As if it hadn't had enough bad news, NAB has racked up another set of poor numbers, coming in at the bottom of the Big Four banks for website performance. read more
Compensation process started at NAB 30 November 2010 5:46PM By 9pm on Monday night, National Australia Bank was claiming most customers' payments which went AWOL following a core computer failure last week were available in their accounts. read more
Woolworths under-prepared for PCI deadline 30 November 2010 5:41PM Organisations which process large volumes of credit card transactions have just a month before the new Payment Card Industry standards come into force - but Woolworths is yet to fully comply with ev.. read more
Prolonged payments pain at NAB 29 November 2010 6:27PM The failure of a second file batch from Thursday night's payments, and the confused response to the Wednesday failure, continue to create headaches for NAB operational staff at the start of the work.. read more