NAB shares payments mess around 29 November 2010 6:20PM The National Australia Bank payments failure these last few days had a cascade effect throughout the sector, with several other banks issuing alerts to customers that some transactions had been dela.. read more
Agile IT gets a guernsey at CBA 29 November 2010 6:13PM Commonwealth Bank IT supremo Michael Harte is facing a computing challenge from an unexpected quarter - the bank's risk department. read more
Unit payments work for IBM and Westpac 23 November 2010 5:34PM Westpac has halved the term of its latest services deal with computing giant IBM, introducing more flexibility into the contract and demanding a slew of new service level agreements. read more
BT wants contact staff to work from home 08 November 2010 5:49PM Australia's financial institutions are harnessing advanced contact centre technology to allow more call centre staff to work from home. read more
Smartphone apps popular but vulnerable 08 November 2010 5:45PM Interest rates aside, the new battleground for Australia's banks is mobile banking, with financial institutions falling over one another in the race to deliver new apps for different mobile computer.. read more
Social networks still experimental for banks 05 November 2010 5:29PM In a week which has seen social networks ablaze with negative consumer commentary about a perceived profits grab by the big banks, Australia's leading financial organisations have admitted they stru.. read more
Basel III needs strong IT foundations 20 October 2010 5:45PM Banks that have completed core banking transformations are better placed to meet the regime change that will be demanded by Basel III, says technology analyst Ovum. read more
CSC chief likes CBA strategy 15 October 2010 5:27PM Commonwealth Bank secured an accolade from an unexpected quarter yesterday when CSC chief executive Gavin Larkings said the bank had secured a "potentially dominant leadership position". read more
AA defence from Norris for out-of-cycle rate hike 15 October 2010 5:22PM Commonwealth Bank chief Ralph Norris sent a clear signal yesterday that faced with the rising cost of offshore funding, and ever-increasing competition for local deposits, interest rates on home loa.. read more
Westpac builds private cloud 13 October 2010 6:35PM Westpac has built an internal cloud computing system, which it is using to develop and test new applications for the bank. read more