ASIC squeezes banks over high fee accounts for low income earners 30 July 2025 6:40AM Latest news Ian Rogers A range of banks have or will refund $93 million to low income customers following intervention by ASIC. read more
CBA chatbot replaces call centre jobs 30 July 2025 6:38AM Latest news Ian Rogers Commonwealth Bank is axing 90 frontline roles in favour of automation and offshoring. read more
ASIC must appeal Finder debenture defeat 28 July 2025 2:51AM Latest news Ian Rogers The High Court must overturn a dreadful decision of the Federal Court on debentures. read more
Dye & Durham turmoil trouble for banks 28 July 2025 2:49AM Latest news Ian Rogers The efforts by one activist shareholder to dislodge an earlier group of activist shareholders from influence over Canada’s Dye & Durham is being eyed warily by Australian banks. read more
Three tier supervision model mooted by APRA 25 July 2025 6:36AM Latest news Ian Rogers Smaller banks may soon benefit from a degree of lighter touch prudential supervision, something they have long sought. read more
Branches from a bygone era 25 July 2025 6:34AM Latest news Ian Rogers Digital banking interactions have increased by 70% since 2019, the ABA said. read more
'More offshoring' best practice for banks: KPMG 23 July 2025 6:29AM Latest news Australian banks need to do more to scale their offshore sourcing. read more
Caution over scam complaints 23 July 2025 6:26AM Latest news Ian Rogers The number of scam cases ‘are far too high” AFCA says, but they are in decline. read more
Arrears, hardship on the march 22 July 2025 7:22AM Latest news Ian Rogers Consumer credit stress is kicking along, with credit default risk “climbing again, particularly amongst vulnerable borrower segments” credit bureau illion have found. read more
Helia runoff highly likely 21 July 2025 2:00AM Latest news The time is fast approaching when the board of the (former) lenders mortgage insurance powerhouse Helia Group must determine its fate. read more
Inglis joins NGM board as MD 21 July 2025 1:58AM Latest news Ian Rogers NGM CEO Bernadette Inglis The board of NGM Group has elevated its CEO Bernadette Inglis as managing director and a member of the NGM Group Board. read more
Open Score closes the gate on outdated credit models 18 July 2025 6:57AM Latest news Ian Rogers Credit invisible consumers - those with little or no credit history – will be made visible to lenders via Equifax Open Score, “an innovative new bank transaction score designed to support the more tha.. read more
Feds seek powers to regulate, takeover Armaguard 17 July 2025 6:36AM Latest news Ian Rogers The Council of Financial Regulators say they are exploring a regulatory framework to support the long‑term sustainability of the cash distribution system, a framework aimed squarely at enabling finan.. read more
No real plan to patrol card scheme fees 16 July 2025 6:35AM Latest news Ian Rogers Runaway growth in scheme fees levied by Mastercard and Visa could be – but probably won’t be – corralled by intervention options canvassed by the Reserve Bank yesterday. read more
Surcharging banned, interchange lowered in RBA payments overhaul 15 July 2025 10:38AM Latest news Ian Rogers The Reserve Bank is proposing removing surcharging across all debit card and credit card payments, from July 2026. read more
Armaguard gets another six months support 15 July 2025 10:37AM Latest news Ian Rogers Major banks have reached an agreement with Armaguard to extend their financial contributions to support the dominant cash-in-transit business for a further six months. read more
NAB's friends and enemies 14 July 2025 6:10AM Latest news Ian Rogers Things are unsettled at NAB, beginning with insider trading. read more
Private credit funding Armaguard 14 July 2025 6:07AM Latest news Ian Rogers Armaguard are borrowing in curious places. read more
ANZ rethinks ANZ Plus 14 July 2025 6:04AM Latest news Ian Rogers ANZ’s new chief executive Nuno Matos “has quietly downgraded the bank’s glamour technology project” The Australian reported on Saturday. read more
AFCA directs NAB to restructure investment loan 10 July 2025 1:15PM Latest news Ian Rogers NAB breached its responsible lending obligations when it provided an investment loan to two sisters in 2018, AFCA has ruled. read more