Optus outage sidelines millions of Australians from the payments system 09 November 2023 5:51AM The collapse of Optus’ telecommunications network on Wednesday morning triggered waves of disruption to digital banking and customer services across the nation. read more
New research indicates bank call centres make customers wait longer 08 November 2023 4:59AM A new research program is set to lift the lid on the comparative performance of call centres operated by Australia’s leading banks. read more
Market share losses force Visa and Mastercard to lower fees 08 November 2023 4:49AM Exponential market share gains in online payments processing made by domestic debit scheme Eftpos appear to have induced price responses from Visa and Mastercard. read more
Eftpos growth and hefty tax benefit push AP Plus to $61m profit 02 November 2023 5:35AM Australian Payments Plus has revealed its debit payments processing subsidiary – Eftpos - is reclaiming market share from global giants Visa and Mastercard. read more
ASL hit by processing glitch on new system 01 November 2023 5:48AM A recently completed technology overhaul at Australian Settlements Limited has inadvertently triggered a raft of duplicated transactions that has forced the payments processing company to compensate a.. read more
Macquarie hikes fixed rate mortgages for second time in October 01 November 2023 5:26AM Macquarie Bank has hiked its range of fixed interest home loans for the second time in less than 30 days. read more
Judo chair blasts the market for ailing share price 26 October 2023 5:17AM Judo Bank chairman Peter Hodgson yesterday launched an extraordinary attack on investors who have driven down the market value of his company’s ASX-listed scrip, saying he was frustrated and disappoin.. read more
Bendigo shareholders seek board pledges on access to cash and cheques 25 October 2023 5:46AM Bendigo and Adelaide Bank’s 2023 annual meeting was dominated by intense discussion about the devastating impact of online financial crime on retirees and the narrowing of their choices to avoid using.. read more
Does NAB's Ross McEwan really want to be the next ABA chair? 24 October 2023 5:14AM As Westpac chief Peter King prepares to vacate his role as chair of the Australian Banking Association, a question is looming as to whether NAB boss Ross McEwan is ready and willing to oversee the gov.. read more
AMP flags 'subdued' growth and margin erosion in banking arm 19 October 2023 3:56AM AMP’s locally listed scrip underperformed most other financial services stocks on Wednesday after the company warned of margin pressure in its banking business. read more