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ANZ Bank's costs of operating outbound call centres may have been slashed by as much as 85 per cent in 2012, according to evidence given yesterday in the Federal Court. Paul Regan, the principal of.. read more

Justice Michelle Gordon of the Federal Court raised the possibility yesterday that evidence presented in the ANZ exception fees case might indicate that the bank's internal controls "aren't too good.. read more

A string of ANZ staff were cross-examined by Michael Lee, for the plaintiffs, on the bank's policies relating to exception fees in the final hour of yesterday morning's session. The most compelling.. read more

Internal ANZ records and emails show that the bank knew as far back as 2006 that its exception fees were unjustified and had heightened its exposure to litigation and regulatory risks, the Federal Cou.. read more

Amid the gravity of the first day of trial hearings in the ANZ fees test case there were a few moments of light relief in the court. read more

Independent banking experts advising both legal teams in the ANZ exception fees test case met last week to draw the battlelines for the record A$50 million consumer class action.Federal Court trial.. read more

The Australian Shareholders Association says Peter Hawkins, who is a director of both Westpac and Liberty Financial, may have to choose one board and leave the other. read more

Westpac maintains one of its board members has adequately addressed a conflict of interest created by his directorship of the emerging non-bank rival, Liberty Financial. read more

Liberty's recent aggressive marketing strategy to differentiate its brand from the major banks may put pressure on Peter Hawkins to choose between one company and the other. read more

Commonwealth Bank is reviewing its membership of two interest rate panels in the Libor market following National Australia Bank's decision to withdraw from the scandal-ridden system. read more