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Huge gaps will develop between banking innovators and laggards such that by 2025 a bank which invests significantly in technology can expect to develop an almost insurmountable lead over more sluggi.. read more

Westpac endured two days of system problems on Thursday and Friday, attracting the wrath of customers, who took to social media to express their ire about not being able to access accounts in the le.. read more

In a decade's time, successful banks will be those able to "unlock the value of data", to deliver tailored financial services with "profound meaning" for individual customers, says Murray Howe, exec.. read more

The financial sector has been revealed as a laggard in terms of policies governing employees' use of their own computing equipment in the workplace. Only 26 per cent of global financial sector organi.. read more

Commonwealth Bank was the only major bank not to publicly embrace Visa's digital wallet at the official Australian unveiling of the V.me service yesterday. However, it did sign up, in February, to b.. read more

Any competitive edge ANZ believes may accrue from being one of around a dozen early adopters of IBM's Watson cognitive computing platform may shortly evaporate with the official Australian launch of.. read more

Global payments gateway Braintree has appointed former PayPal executive Tyson Hackwood as its head of market development in Australia. read more

Australia's regulatory environment is holding back payment innovation, and until the advent of real-time settlement, in 2016, innovation in this area will be limited, delegates at the CeBIT conferen.. read more

Speaking at the CeBIT conference, ANZ's chief technology officer underlined the challenge banks operating across the region face in attempting to harness the cloud. read more

Contactless payments cards may be gaining favour among Australian consumers - but they are also luring thieves and house burglars. read more