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The planned merger of Hunter United Credit Union with Beyond Bank Australia has been called off - but Beyond has another merger on the boil. read more

Fairfax Media is reporting that all major banks, not just the Commonwealth Bank, have holes in their anti-money laundering systems that are being exploited by organised crime gangs to the tune of A$5.. read more

The Reserve Bank of Australia recorded a net accounting loss of A$897 million over the year to June 2017. read more

Equifax, the US-headquartered credit monitoring company has had further bad news after it was forced to reveal that hackers had accessed information on 143 million people. read more

Respondents to the Westpac/Melbourne Institute survey of consumer confidence picked the bank as the best place for savings - and the number saying it is wisest to put new savings into real estate drop.. read more

European banks closed over 9000 branches last year and shed 50,000 staff as customer defections to online and mobile channels surged. read more

It's a year of subdued profit for the mutual ADI sector, if the 2017 financial year results of two of its leading names are any guide. read more

Determined, uni educated and fully employed younger savers with a vision of owning their home may be a fair credit risk in the modern era, analysis by some researchers at the Reserve Bank of Australia.. read more

Organisations globally are now appointing Customer Advocates to keep CX front of mind and align business objectives with customer interests, in a bid to win increasingly demanding and digitally integr.. read more

The Government's housing affordability package, announced in the May federal Budget, was introduced into Parliament yesterday. read more