Westpac aims to overhaul and centralise its online banking services, using a new system that will cater to customer segment, including individual, business banking and corporate services.
Fiserv will supply its Corillian Online system to the bank. Fiserv took the trouble to publicise the supply arrangement with the bank.
Westpac hopes to migrate customers to the new system by the end of 2011. Around two million customers use online banking services at Westpac, including subsidiaries St George and BankSA.
Features of the new system include language settings, customisable interface, support for mobile platforms and personal financial management tools, Fiserv said.
Westpac and Fiserv have a history that dates back to 1990.
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