Suncorp chief executive Steve Johnston, who has been in the job since September, has started making changes in his executive ranks. The head of the banking and wealth division is leaving and the group general counsel has been promoted to the senior leadership team.Banking and wealth chief executive David Carter is leaving to take over as CEO at the Queensland motoring body RACQ, which is now in the banking business (via the former Queensland Teachers Credit Union).Group general counsel Belinda Speirs joins the Suncorp senior leadership tram reporting directly to Johnston. She will also take on the company secretary role.Suncorp had a disappointing year in 2018/19 and Johnston will be keen to start turning things around. Earnings in the insurance and banking and wealth divisions were down. The only growth came from New Zealand.Cash earnings were flat and the statutory profit fell heavily after the company booked a loss of A$899 million on the sale of its life business.In March, Suncorp completed the sale of its life insurance business to TAL Dai-Ichi Life Australia for $746 million.The group's return on equity was 1.3 per cent (8.4 per cent on a cash basis). Its banking margin was down and cost-to-income ratio up. In the current year it has much higher regulatory project costs and it is investing heavily to digitise its business.It has acknowledged that it will have difficulty meeting its ROE target of 10 per cent this year and getting its cost-to-income ratio down to an acceptable level.