• Contact
  • Feedback
Banking Day
Stay Ahead. Stay Informed.
Concise. Candid. Provocative.
Get the daily banking news that matters
Banking Day – Your trusted source for independent financial insights.
Subscribe Now
  • News
  • Topics
    • All Topics
    • Briefs
    • Major Banks
    • Authorised deposit-taking institutions
    • Insurance, funds and super
    • Payments, mobile & wallets
    • Consumer lending
    • Mortgages
    • Business lending
    • Finance regulation
    • Debt capital markets
    • Ratings agencies
    • Equity capital markets
    • Professional services
    • Work & career
    • Foreign news
    • Other topics
  • Free Trial
  • Subscribe
  • Resources
    • Industry events
  • About us
    • About Banking Day
    • Advertise
    • Feedback
    • Contact Banking Day
  • Search
  • Login
  • My account
    • Account settings
    • User Admin
    • Logout

Login or request a free trial

NAB, Westpac lead late fee grab

08 November 2017 6:03PM
National Australia Bank and Westpac have wasted little time this year beefing up late payment fees on credit cards.A review of movements in late fees conducted by Banking Day in the wake of Maurice Blackburn's failed exception fees test case last year shows that NAB and Westpac have been the most aggressive fee hikers in the credit card market.Only a handful of customer-owned institutions have boosted late fees in the last 12 months, with the most notable being CUA, which has hiked its fee by A$2.50 to $12.50.However, that movement is dwarfed by the NAB and Westpac adjustments, which have boosted late payment fees on most low rate and loyalty cards by 65 per cent.Before the High Court confirmed in July last year that banks were free to collect late payment fees from credit cardholders, NAB and Westpac each charged $9 when customers were late paying their monthly accounts.Today, both banks collect $15 from late paying cardholders.No Westpac customers have escaped the fee hike, with all of the group's subsidiaries - St George, BankSA and Bank of Melbourne - mimicking the higher fee set by their parent.When the High Court handed down its decision more than a year ago consumer advocates were concerned that banks and other card issuers would immediately begin slugging customers with higher fees.But NAB and Westpac appear to have been exceptions to the rule across the industry, with most card issuers electing not to adjust their late fees since the court decision.Macquarie Bank and Woolworths each impose late fees of $35 on late paying cardholders, which Canstar found last year to be the highest in the market.Neither ANZ nor Commonwealth Bank have increased their fees in the last year and continue to collect $20 from late payers.CBA subsidiary Bankwest taps its late paying customers for $25.Perhaps the most surprising finding of our study was that 16 customer-owned institutions continue to levy no fees on cardholders who are up to a week late settling their monthly credit card bill.The list includes Australian Military Bank, Bank Australia, First Option Credit Union, G&C Mutual Bank, People's Choice CU and Summerland CU.

I'm a returning subscriber

*
Password reset *
Login

Request a free trial

  • Emailing you the news at 7am.
  • Covering core lending and funding issues, strategy, payments, regulation, risk management, IT, marketing and more.
  • Original news and summaries of major stories from other media – ditch your newspaper subscriptions.
  • Focused on banking and finance, saving you the time spent wading through newspapers and other services.
  • With reporting from former editors and senior writers from the AFR and The Australian.
  • Configured for your phone, laptop and PC.
Free trial Banking Day
Stay Ahead. Stay Informed.
Concise. Candid. Provocative.
Get the daily banking news that matters
Banking Day – Your trusted source for independent financial insights.
Subscribe Now

Consumer lending

  • Latitude, Harvey Norman liable for interest free GO card con

Copyright © WorkDay Media 2003-2025.

Banking Day is a WorkDay Media publication

WorkDay Media Unit Trust

  • Privacy policy
  • Terms of access and use