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Card fraud rates keeep climbing

19 December 2018 5:20PM
For the 12 months to 30 June 2018, card fraud in Australia totalled A$565 million, an effective growth rate of 4.8 per cent. This was not far short of the overall system growth rate, based on data released by payments industry self-regulatory body Australian Payments Network.AusPayNet's analysis shows the total volume of all transactions made by Australian card holders totalled more than A$767 billion, an annual increase of 5.1 per cent. The FY18 data also shows counterfeit and skimming fraud continues to plummet in the face of protection offered by chip technology. This type of fraud dropped from $42.3 million to $23 million, another record low, and now accounts for only 4 per cent of all fraud on Australian cards. The fraudsters are therefore continuing to migrate to online opportunities.The real growth sector was in card-not-present fraud (that is, valid card details are stolen and used to make purchases or other payments without the card, typically online or by phone).AusPayNet data shows the extent to which scheme credit, debit and charge card fraud was perpetrated in Australia and overseas on Australia-issued cards.On the current analyses, CNP fraud was up by 7.8 per cent to $478 million and accounted for 85 per cent of all fraud on Australian cards in the period - ten times the second highest category, which was "lost/stolen", and which bled to the tune of $47 million (the total amount of coin lost in FY18 was $551 million). CNP fraud also dominated the stats for fraud perpetrated in Australia on cards issued overseas, accounting for more than $72 million of the $84 million total for the year to 30 June - or over 86 per cent of the dollars lost to fraud in this category, and a trend certainly not lost on the industry lobby groups."We expect [a] whole of industry approach will help reduce CNP fraud, in the same way chip technology is tackling skimming fraud," said Leila Fouri, AusPayNet's chief executive officer.After what has been described as "extensive consultation in recent months", the CNP Fraud Mitigation Framework has been agreed by the e-commerce community. Key elements will include targets for card issuers to reduce CNP fraud, and increased use of multi-factor authentication, including biometrics, in verifying CNP transactions. The FY18 data also showed that lost and stolen card fraud was up from $38.5 million a year ago to $51 million in the year to June 2018, equating to 9 per cent of all card fraud. 

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