Australian consumers are in favour of risk-based credit pricing, according to a finder.com.au survey. Sixty-seven per cent of respondents said a good financial history should be rewarded with cheaper interest rates. "The general view is that if you save money on car insurance by having a clean driving record, why shouldn't it be the same for your financial products," said finder.com.au money expert Bessie Hassan. National Australia Bank's custody business, NAB Asset Servicing, has appointed Ken Shaw to the role of general manager sales and relationships. Shaw moved to NAB from investment consultant Novarca. He has also worked in senior roles at BNP Paribas Securities Services. In yesterday's RFi Australian Business Banking Summit, small business adviser Karl Shelton, CEO of Clearly Business BEC and BusinessMotion, was keen to put to rest the hype about "disruption and fintech", observing that the most disruptive bank he'd experienced was First Direct in the UK - 22 years ago - which had no branches and a 24 hour a day call centre. "You never met anyone from First Direct, you experienced the brand. They were the first internet bank, and had the highest recommendation of any bank I've ever come across", he said. In another panel session, Shelton quipped: "I hear all this talk around disruption but, effectively, it's just change." Westpac New Zealand refused to confirm claims by First Union organiser Tali Williams that the bank was planning to shut 19 rural branches, putting up to 72 jobs at risk, but it did tell Radio NZ that the bank was "reviewing" how to meet its customers' "evolving needs". In a statement quoted by RNZ, a bank spokesperson said "a proposal regarding a number of branches is currently with staff for their consideration and feedback. Once that feedback has been received and evaluated a decision will be made. Staff and customers will be the first to know that decision and there will be no further public comment until then."