The latest Consumer NZ survey of KiwiSaver superannuation customers reveals a drop in satisfaction almost across the board - with the three big providers, AMP, ANZ and ASB, getting scores significantly below the industry average. Only 36 per cent of ASB customers, 37 per cent of AMP's and 41 per cent of ANZ's said they were very satisfied. There was good news for Westpac which was one of just two providers achieving satisfaction scores above 60 per cent. But customers still rated Westpac KiwiSaver scheme as poor at keeping customers up to date about their investments. This was a common complaint across nearly all providers.