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Black eyes all round from ASIC

12 March 2019 5:24PM
Not one of the five big banks, plus AMP, scored a clean report card from ASIC in its update on "fees-for-no-service failures", the most damaging of recent banking scandals.All of Macquarie, AMP, ANZ, CBA, NAB and Westpac received plenty of ticks from ASIC in a "further review report card" on components of the remedial work of each entity. But not enough.Under the compensation programs, AMP, ANZ, CBA, NAB and Westpac "have collectively paid or offered approximately A$350 million in compensation to customers who were charged financial advice fees for no service at the end of January 2019," ASIC said."Additionally, the institutions have provisioned more than $800 million towards potential compensation for further systemic failures. "However, these reviews are incomplete."ASIC said that along with supervision of the compensation programs and further reviews undertaken by the six institutions, "ASIC is also conducting a number of fee for no service investigations and plans to take enforcement action against licensees that have engaged in misconduct."

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