• Contact
  • Feedback
Banking Day
ConfidentiallySpeaking.com.au Logo
High-impact negotiation masterclass | July 9 & 16, 2025 | 5:00pm - 8:30pm
This high-impact negotiation masterclass teaches practical strategies to help you succeed in challenging negotiations.
Register Now
  • News
  • Topics
    • All Topics
    • Briefs
    • Major Banks
    • Authorised deposit-taking institutions
    • Insurance, funds and super
    • Payments, mobile & wallets
    • Consumer lending
    • Mortgages
    • Business lending
    • Finance regulation
    • Debt capital markets
    • Ratings agencies
    • Equity capital markets
    • Professional services
    • Work & career
    • Foreign news
    • Other topics
  • Free Trial
  • Subscribe
  • About us
    • About Banking Day
    • Advertise
    • Feedback
    • Contact Banking Day
  • Search
  • Login
  • My account
    • Account settings
    • User Admin
    • Logout

Login or request a free trial

Aussie runs a rogue broker defence on Royal Commission

06 April 2018 4:57PM
Aussie Home Loans has used its opportunity to respond to the closing submissions of the senior counsel assisting at the Royal Commission to come back with a long list of points aimed at refuting all the recommended actions.This is despite Aussie's response opening by saying it "concedes the incidents of misconduct" described during the first round of hearings at the Hayne Royal Commission into banking misconduct.Aussie also accepted the description of the fraudulent conduct by the four credit representatives - the four brokers - who were the subject of a case study as being responsible for conduct that was "misleading, deceptive and unconscionable".That was as far as the company would go, arguing instead that it's not open for the commission to find AHL breached several of its statutory obligations under the NCCP Act, nor was there evidence to support the assertion that the company engaged in misleading or deceptive conduct.Rogue brokers did not constitute a breakdown in its systems, Aussie asserted in its submission. It argued that none of the company's systems and processes permitted - that is, authorised - such fraudulent conduct to occur, a position Aussie said was reinforced by comments made to staff via several of its in-house publications.In addition, AHL said, it has "established systems and processing for communicating with regulators in relation to misconduct"; equally, the company asserted, it has systems and processes for requiring disclosure of potential conflicts of interest.AHL also pre-empted attempts to reshape the current remuneration structure towards just a single upfront commission or indeed a flat fee-for-service with no tail. Aussie said such thinking failed to appreciate that upfront commission with no tail provides an incentive to recommend early-term switching. Upfront commissions with tail provide an incentive to brokers to recommend loans that would suit the customer for the long-term, Aussie argued.

I'm a returning subscriber

*
Password reset *
Login

Request a free trial

  • Emailing you the news at 7am.
  • Covering core lending and funding issues, strategy, payments, regulation, risk management, IT, marketing and more.
  • Original news and summaries of major stories from other media – ditch your newspaper subscriptions.
  • Focused on banking and finance, saving you the time spent wading through newspapers and other services.
  • With reporting from former editors and senior writers from the AFR and The Australian.
  • Configured for your phone, laptop and PC.
Free trial Banking Day
ConfidentiallySpeaking.com.au Logo
High-impact negotiation masterclass | July 9 & 16, 2025 | 5:00pm - 8:30pm
This high-impact negotiation masterclass teaches practical strategies to help you succeed in challenging negotiations.
Register Now

Finance regulation

  • States take up the cudgels on eConveyancing
  • Firstmac failed design and distribution rules
  • 'Minimal' bankruptcy reforms tabled by Dreyfus

Consumer lending

  • Latitude, Harvey Norman liable for interest free GO card con
  • Credit quality dogs Zip turnaround

Copyright © WorkDay Media 2003-2025.

Banking Day is a WorkDay Media publication

WorkDay Media Unit Trust

  • Privacy policy
  • Terms of access and use