Artificial Intelligence has been around for several decades, with some early-adopting financial institutions investing in AI for years.Now, more and more Australian banks and institutions are catching up, thanks to advances in big data, open-source software, cloud computing, and faster processing speeds. Significant improvements in customer experience, process efficiency, service delivery, compliance and more have already been realised by early AI projects in the financial sector.Westpac has already undertaken projects to bridge the gap between RPA and Intelligent Automation, while ANZ has undergone a comprehensive review of their data quality in order to set the foundation for AI implementation.Ultimately, AI is transforming how we bank, invest and get insured.But with 40% of Australian jobs to be automated by 2025, how can enterprises optimise the use of intelligent agents and automation and balance this with a human workforce?LEARN MORE: Artificial Intelligence: How can the finance sector best utilise both Humans and Robots?In this exclusive video interview, Dr William Yeoh, Co-Director, IBM Centre of Excellence in Business Analytics at Deakin University, explores:•    Where machine learning interaction is headed and how organisations can strategically prepare•    Effectively integrating human and machine resources: identifying the most strategic roles for each•    Progressing from prototyping: Implementing AI in the customer service environmentVIEW INTERVIEW: Artificial Intelligence: How can the finance sector best utilise both Humans and Robots?Interested in learning more?The 2nd AI for Enterprise Summit is Australia's No.1 AI and RPA Event, featuring Global Top 30 AI Influencer, Dr Andy Pardoe, Credit Suisse (UK) and over 40 expert speakers to explore world-leading strategies for leveraging AI and algorithms to drive customer experience, profit and growth.Dr William Yeoh, Co-Director, IBM Centre of Excellence in Business Analytics at Deakin University, will be exploring the commercial applications of artificial intelligence in further detail in his session "How to Improve Customer Service Through Intelligent Virtual Assistants". Learn more about Dr Yeoh's session, the full speaker line-up, sessions, 12 case studies, workshops and more by viewing the agenda.VIEW THE AGENDA: 2nd Annual AI for Enterprise Summit 2017.The Summit will explore 12 working case studies from leading Australian and NZ organisations which have successfully used Intelligent Automation to gain insight, predict future demand, maximise profit, drive efficiency, and enhance customer experience, including Westpac and ANZ's very own AI projects, as well as more from the insurance, retail, telcos, education and technology sectors.DOWNLOAD AGENDA: 2nd Annual AI for Enterprise Summit 2017 REGISTER & SAVE: Email registration@iqpc.com.au or call 02 9229 1000 to reserve your place.Secure your place now and save up to $1,100 with our current early bird offer.*