While Australia is still in its infancy in Chatbot development, we know that by 2021 Artificial Intelligence and Intelligence Agents will be the top technologies transforming the global tech landscape. With that in mind, we caught up with some of the leaders of Chatbot development in Australia ahead of the Chatbots 2018 Summit. View eBook here. In this eBook Rebecca Armstrong, Deputy Director of Projects and Innovation from University of Canberra, Dennis Chan, Manager of Customer Experience Technologies at Transport for NSW and Jaimee salmon, Product Owner of the Virtual Banker and Customer Journey at NAB will discuss: The approaches their organisations are taking to develop the strategy for chatbots.Implement bots into existing operations. Capitalise on ROI to ultimately improve customer service. The Chatbots Summit held 28 - 29 August 2018 at the Swissotel Sydney brings together over 40 Chief/Head/Directors of Digital Strategy, Digital Service, Digital Experience, Customer Service, CX, Data, AI from the likes of the ANZ, NAB, OCBC Bank, QSuper and many more. View the final program now. If this event is of interest, register online (Link 3) or contact us at +61 2 9229 1000