Promotions (207 items)

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ADVERT: How Bank Retail Branches Must Evolve to Improve Customer Experience

With changes in technology, consumer behaviour and demand for a seamless customer experience, it is necessary for retail branches to evolve.By rethinking the retail branch to become more customer-centric and integrating today's digital technologies, organisations across all sectors with a retail presence can improve efficiency, customer relevance and profitability.With research recognising branch service as a top 3 driver of customer satisfaction in Australia, and many banks overseas already in the process of retail branch transformation, it is now Australia’s turn to  review and upgrade its branch strategy to cater for modern, digitally engaged consumers.The Future Branches Summit held 25-26 July 2017 in Sydney has been designed to solve the primary challenges faced by stakeholders involved in retail branch strategy, branch operations, and retail network distribution, including: read more

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Jobs at Banking Day. C'mon, dive in. Banking Day is the career builder read without fail by thousands of the industry's central decision makers. Today there's around 70 listings, top tier vacancies alongside the mundane but vital jobs that keep Australian banks open, solvent, profitable and stable. read more

ADVERT: The Future of Bank Retail Branches

It is time for retail branches to change. Faced with declining customer footfall and cash transactions, on top of market, regulatory, customer, cost and operational challenges, many banks are struggling to achieve even moderate growth.According to an Accenture report, the answer lies in 'doing the basics right' - starting with the retail branch - to improve efficiency, customer relevance and profitability across banking and financial services. read more

ADVERT: How are ANZ and Bupa transforming business processes to drive customer centricity?

Robotics, Automation, Digital, Big Data and Artificial Intelligence – these are the trends driving change across the Banking and Finance industry today.And while many organisations are already responding by transforming their operating and processes to become more agile, flexible and innovative, Customer-Centricity is the dominating objective of 2017. read more

ADVERT: Australia’s Leading Blockchain event – Blockchain Summit 2017

It is the decentralised, cryptography-based solution that challenges the profit pool of the middle man with a promise to make centralised institutions obsolete.Blockchain technology is set to be the biggest disruptor not only in the financial world, with Aite Group predicting a $400 million investment by banks in the blockchain technology within the next four years.View all the sessions, case studies and more from the 22+ speakers by downloading a copy of the event guide. read more

ADVERT: The 2017 “State of Digital Sales in Banking”

Are banks capitalising on the opportunities to acquire customers over digital and mobile channels? Avoka, the global leader in digital customer acquisition for financial services, has just released its second annual Digital Sales report which measured the digital sales capabilities of the 32 largest banks in three regions: America, North America and Europe. read more

ADVERT: Australia’s First Robotic Process Automation event – RPA Sumit 2017

Customer expectations of businesses are moving towards real-time for a seamless experience, while organisations are looking lowering costs and increasing operational efficiency. With the global pace of advancement in technology, organisations that continue to purely rely on manual processing will lose their competitive edge.With this in mind, Australia’s First RPA Summit taking place 30-31 March 2017 in Sydney, will analyse current opportunities specific to RPA as well as entering in to the next level of cost cutting, value adding and quality improvement within your organisation.  read more

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