Promotions (220 items)

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ADVERT: CBA Innovation Lab: Streamlining Service Delivery and CX Through Technology and Collaboration

With 72% of companies stating that they are susceptible to digital disruption in the next three years, the opportunities for digital innovators and enablers of technology have never been greater. In an exclusive article ahead of Digital Disruption X 2018, William Judge, Social Robotics Project Lead at Commonwealth Bank Innovation Lab, explores how CBA have partnered with Air New Zealand and UTS to revolutionise airport experience and bring information to life by trialing their $300,000 humanoid robot, Chip, for five days at Sydney International Airport. read more

ADVERT: The Inaugural Fraud Detection and Investigation Summit

We are excited to announce the Inaugural Fraud Detection and Investigation 2018 Summit! Held from 1-2 May at the Novotel Sydney Central, the summit  will address innovating fraud investigation strategies & improving cross-collaboration to respond to increasingly sophisticated & globally linked criminal activity read more

ADVERT: Our Top 7 Customer Experience Predictions Impacting Banking & Finance

Customer Experience is fast becoming the No.1 priority across every industry, with the Banking and Finance sector being impacted most.This exclusive report "Top 7 Customer Experience Predictions for 2018", has been developed to help banks and financial institutions navigate the future of customer experience, with insights backed by industry research and global CX Network. read more

ADVERT: How Suncorp is Developing New Ways to Provide a Superior Customer Experience

“Suncorp has some 14 brands under our banner, each of which we provide through different platforms. What we’re now doing is incrementally combining these brands into a true Customer Marketplace – that is easy to access and interact with.”Ahead of the 13th annual Loan Origination Excellence Summit 2018 we chat with Brett Walker, Manager of Home Lending and Customer Lifecycle at Suncorp. read more

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