Ombudsman services (81 items)

FOS takes long view on banking disputes

Disputes over financial products handled by the Financial Ombudsman Service trebled over the ten years to 2016/17, with a near 20 per cent rise in the number of disputes, the FOS has outlined its submission to the Royal Commission into misconduct in banking. Over the past ten years over a million customers have received some form of corrective action. read more

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