Latest news (24,339 items)

AD: New report: Increasing Humanity with Chatbots

It’s often said that chatbots are most useful for handling rote, repetitive tasks like account inquiries and billing status updates. However, as technology grows increasingly sophisticated, there's an increase number of use cases where chatbots can be used to provide a whole new level of customer experience and employee experience. read more

YBR pulls out of wealth

Yellow Brick Road is getting out of the wealth business and will focus solely on the mortgage market. The company announced yesterday that it would start of process to “dispose of, outsource or otherwise restructure the head office wealth business functions.” read more

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