AD: FINSIA Summit 2019 - Understanding the new complicated, connected customers

Banking Day staff Promotions

Brett King - who founded Moven Bank and served as banking adviser to  Barack Obama - will be leading a group of high-profile speakers at FINSIA Summit 2019.

This event is for financial services professionals who recognise understanding customer needs is vital to success in the digital era.

It will provide a multitude of perspectives - from both end users and distributors - to provide insight into the mindset of customers in the future.

Learn from fund managers, risk professionals and other financial advice practitioners about pinpointing clients’ preferences, investing and risk management against the back drop of a more complicated, connected and knowledgeable customer.

The first session will ask challenging questions around the ethics of investing and just how much influence ESG will have on the markets. Experts on the panel include Global Impact Initiative’s Giles Gunesekera, Dr Kingsley Jones of Jevons Global, Mercer’s Alexis Cheung and Hesta’s Cindy Ponda.

Mindlab founder Professor Peter Bossaerts, who is involved in the running of Australia’s first fintech course at Melbourne University, is bound to have plenty of insights into neuroscience and business where he is a world leading authority. He’s already revealed some trenchant views about Facebook and what a disaster Libra will be.

Many more influential speakers are lined up for a full day event which comes with seven hours of CPD.

It will be rounded off with a progress report on the post Royal Commission landscape from Senator Jane Hume, Assistant Minister for Superannuation, Financial Services and Financial Technology.