Brief: ANZ accused, HSBC signs with Flamingo AI

Banking Day staff Professional services
  • Allegations of reckless and selfish conduct against senior officers of ANZ are published today by the ABC's Background Briefing. "Multiple whistleblowers have given candid accounts detailing a toxic culture of ego and ruthlessness with few apparent consequences for senior figures involved." the ABC reports.
  • Local artificial intelligence software developer Flamingo Ai has scored a big win with a deal to provide its technology to HSBC Bank Australia. The company announced that following a successful proof of concept of its Virtual FAQ and Knowledge Assistant product, it has signed a master services agreement. Flamingo Ai specialises in what it calls the development of “virtual assistants”.