Consumers take on risks when they use gift cards but the problems are not so serious that they warrant a regulatory response, a review has found.
The Commonwealth Consumer Affairs Advisory Council issued its final report on the gift card market on Friday, with recommendations that the industry do more to increase consumer awareness about issues such as expiry dates, which have given rise to complaints.
The CCAAC said the industry should develop and promote best practice principles that support consumers. It also recommended that industry participants conform to the ePayments...
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